Frequently Asked Questions

We focus on business-ready features like dynamic updates, detailed analytics, and high-resolution downloads. Our QR codes are fully customizable and include advanced features like smart device detection and automatic redirects.

We offer two types of QR codes:

• Editable QR codes:
• Can be updated anytime without reprinting
• Include scan analytics and tracking
• Require an account to manage
• Perfect for dynamic content like menus or URLs
• Static QR codes:
• Created without an account
• Content cannot be changed after creation
• No analytics or tracking
• Good for one-time use or fixed content

No, your QR codes never expire. They will continue to work even after cancellation, though you won't be able to create new ones beyond the free plan limit.

We take data privacy seriously. We store only essential data needed for QR code functionality and analytics. Your information is securely stored and encrypted, and you have full control over your data, including the ability to export or delete it.

We have different data handling for saved vs. non-saved QR codes:

• For saved/editable QR codes:
• QR code content and settings
• Basic scan analytics (device type, location, time)
• Account information for management
• For non-saved/static QR codes:
• No data is stored on our servers
• Sensitive information (like WiFi passwords) is only used to generate the QR code
• No analytics or scan data is collected
• We never store personal information about end users who scan your QR codes

For saved/editable QR codes, we collect basic scan data to provide insights:

• Device type and platform
• Scan location
• Time of scan
• Browser information

All scan data is anonymized and aggregated. We do not collect any personal information about the individuals who scan your QR codes.

We support multiple QR code types including:

• URLs and websites
• App store links (iOS/Android)
• WiFi network credentials
• Restaurant menus
• Phone numbers
• Email addresses
• Files and documents

Yes! For saved/editable QR codes, you can:

• Change destination URLs anytime
• Update menu items and prices
• Modify WiFi credentials
• Replace files and documents
• All without needing to reprint the QR code

Our app store QR codes include smart features:

• Automatic device detection (iOS/Android)
• Redirects to the appropriate app store
• Fallback URL for desktop users
• Track installation clicks
• Update store links anytime

Yes, our WiFi QR codes are designed with security in mind:

• Supports all security types (WPA, WPA2, WEP)
• Works with hidden networks
• Password is never displayed in plain text
• Option to create temporary access codes
• Update credentials remotely when needed

File QR codes provide instant access to your documents:

• Support for PDFs, images, and documents
• Secure file hosting and sharing
• Track downloads and access patterns
• Update files without changing QR code
• Mobile-optimized viewing experience

Perfect for product catalogs, brochures, manuals, and educational materials.

Our menu QR codes are designed for restaurants:

• Easy menu updates without reprinting
• Support for images and item descriptions
• Organize items by categories
• Update prices instantly
• Mobile-friendly menu layout
• Track most viewed items

Ideal for restaurants, cafes, bars, and food service businesses that need flexible menu management.

For editable QR codes, we track:

• Total scans
• Device types and platforms
• Scan locations
• Time-based insights
• Browser information

Our analytics features help you make data-driven decisions:

• Export data in CSV format for custom analysis
• View trends and patterns over time
• Compare performance across different QR codes
• Track campaign effectiveness
• Identify peak usage times and locations

Perfect for marketing campaigns, event tracking, and measuring customer engagement.

Analytics data retention depends on your plan:

• View detailed daily stats for the most recent month
• Access monthly summaries for the past year
• Export historical data anytime
• Data is anonymized for privacy

Yes! We believe in flexibility:

• Upgrade or downgrade anytime
• No long-term contracts or commitments
• Cancel instantly from your dashboard
• Changes take effect at the end of your billing period
• No questions asked, no hassle

We handle your QR codes fairly when you change plans:

• All your QR codes will continue to work and remain functional
• You can edit and view analytics for QR codes within your current plan's limit (newest codes first)
• Older QR codes beyond your plan's limit will remain functional but won't be editable
• To regain edit access to more QR codes, simply upgrade your plan

For example, if you downgrade to a plan with a 5 QR code limit, you'll maintain edit access to your 5 most recent QR codes, while older codes continue working but become read-only.

File QR codes have special handling due to storage and bandwidth costs:

• Files within your current plan's limit remain fully functional with all features
• Files beyond your plan's limit will:
• Continue working for 30 days after downgrading
• Become inactive after the grace period
• You'll receive email notifications 7 days before any files become inactive
• Upgrade anytime to restore access to all your files

💡 Pro tip: Keep your most important files within your plan's limit to ensure continuous access.